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Russian embassy/consulate email mail delivery failures

Way to Russia Talk Lounge Forum Index -> Russian Visa Forum

Author	Message
prestowk Frequent Guest Joined: 27 Jul 2006 Posts: 26	Posted: Sun Dec 02, 2007 12:50 pm    Post subject: Russian embassy/consulate email mail delivery failures What's up with the email systems of the Russian embassies/consulates? On average 9 out of 10 addresses listed on http://www.rusembassy.org/ bounce with a mail delivery failure of various sorts (route not found, host does not exist etc), mailbox full or some other error indicating the address is out of date. Believe me, I've tried some 20-30 addresses. One would think a working email communications channel would easen the burden of phone calls and busy signals... but then again, maybe they don't WANT to receive emails? The lack of customer orientation at embassies/consulates (in general around the world, and Russian in particular) likely draws from the fact that they don't work under competition -- no matter how bad the embassy/consulate customer service is, they won't feel the heat like someone acting on a competitive market, which is what reality looks like for the rest of organizations.
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gomer WayToRussified Joined: 30 Mar 2007 Posts: 445	Posted: Tue Dec 04, 2007 3:08 am    Post subject: Maybe it's a security issue?
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prestowk Frequent Guest Joined: 27 Jul 2006 Posts: 26	Posted: Tue Dec 04, 2007 9:23 am    Post subject: But why list addresses in the first place then..
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greg222 VIP Joined: 15 Feb 2005 Posts: 599	Posted: Tue Dec 04, 2007 5:33 pm    Post subject: I don't think www.rusembassy.org is an official site. You can usually get working email addresses off the inidvidual consulate websites. But whether the consular staff will bother to answer any emails is another matter.
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