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Tracking a parcel i sent to Russia

Way to Russia Talk Lounge Forum Index -> Moscow

Author	Message
sbs-trading Just Starting Joined: 09 Feb 2009 Posts: 1	Posted: Mon Feb 09, 2009 5:06 pm    Post subject: Tracking a parcel i sent to Russia Hello please help i sent a very expensive mobile phone to Russia that someone bought off eBay from me and they give me good feedback and ordered another so i sent it again via Royal mail international signed-for but now the buyer as made charge backs to their credit cards for both phones now what i need to do is track the phones so i can prove they were delivered. So can anyone give me a link where i can track them within Russia because the Royal mail website only tracks them within the UK.
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gaijin Lounge Lizard Joined: 03 Oct 2007 Posts: 155	Posted: Tue Feb 10, 2009 2:31 pm    Post subject: Next time don't be so naive. I mean that you probably don't know his real address (I'd bet you sent the phones to a rented mailbox), name, or anything. All you can do is explain the situation to your bank.
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Leonore Just Starting Joined: 23 Jan 2009 Posts: 3 Location: Moscow, Russia	Posted: Wed Feb 11, 2009 1:38 pm    Post subject: No doubt you've already informed ebay/paypal. Have you? If they left 1 positive feedback, it proves that they got the first phone, especially if they specified it in the feed. Secondly, you should have some papers proving that you did ship both items to Russia. Scan them and attach to your letter to ebay. Explain the sitation in detail, be quick. UPS, EMS and the like are tracked right at their site, which you surely know. As for Royal mail, I'm not sure. Unfortunately, if those people are quicker than you, the only thing you will get is their account frozen on ebay.
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